Ryanair’s on-time landing trumpet jingle will sound its last after passengers branded it “annoying”, “awful” and “cheesy”.
The airline has decided to stop playing the famous bugle, which sounds at the end of every flight that lands on time, after feedback from a Twitter-led survey.
The move is part of a series of customer service improvements started at the end of 2013. So far the airline has introduced ‘quiet’ flights with less in-flight announcements before 8am and after 8pm, it has also given passengers a 24-hour grace period in which to correct any minor errors made in bookings, and it’s removed the ‘Recaptcha’ security code for individual bookings.
A Ryanair spokesperson hinted that the bugle will be replaced by something else, and its “next customer improvement” will be unveiled soon.