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Flight delays increase at UK airports
September 25th, 2012 by elisa

Flight delay picture by Flickr User dichohecho

Flight delay picture by Flickr User dichohecho

 

According to figures released by the Civil Aviation Authority, passengers are having more flight delays from UK airports, with Heathrow as one of the worst.

27% of scheduled flights from Heathrow, the UK’s largest airport, were delayed. This is a fall of six percentage points from April to June.

Those travelling to Toronto had it worst, with almost half of the flights delayed, with the highest average wait at 28 minutes.

The average delay increased by one minute to 12 minutes across all 10 airports monitored, with 22% of all scheduled flights delayed. London airports fell by four percentage points to 77%, and the average delay increased by two minutes to 13 minutes. Only Luton airport improved its on-time performance by one percentage point.

On-time performance at Manchester and Birmingham fell by three percentage points, then by two percentages points at Glasgow, and one at Edinburgh. Newcastle, however, increased by one percentage point.

Iain Osborne, CAA group director for regulatory policy, said: “Passengers are entitled to expect a good value flight that gets them to their destination on time.

“These figures show that the majority of passengers using UK airports are receiving that level of service. However, the drop in performance for scheduled flights is a warning sign – more can be done, and we urge airports, airlines and air traffic control to work together to reverse this trend, reduce delays and ensure even more passengers reach their destination on time.”

 


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