Long queues at Heathrow
July 2nd, 2012 by elisa

Immigration queues at Heathrow have risen once again, with passengers reporting delays of up to two and a half hours.

BAA has target times of 45 minutes for non-EU passengers, and 25 minutes for those with UK and EU passengers, but according to the Telegraph, the airport operator had to admit that these targets were missed at the weekend.

On Friday passengers at Terminal 4 were stuck in half-mile queues, and claimed that two out of three desks at immigration were not manned.

Union officials have warned that immigration will be chaos over the Olympic Games period as an extra 650,000 passengers are expected to pass through the airport.

However, it’s been reported that an extra 72 immigration workers will be made available from 15th July, which should increase numbers from 453 to 535.


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