Easyjet disability policy under investigation
August 17th, 2010 by elisa

The Transport Minister in France, Dominique Bussereau, has asked the French civil aviation authority to investigate allegations that Easyjet have not let disabled passengers to fly without a travel companion.

In a statement on the French transport ministry’s website, Bussereau said the airline should not be allowed to “hide behind safety regulations”.

He said: “It must implement solutions adapted to each case, as most companies do. Otherwise it must be sanctioned with the greatest severity.”

EasyJet have defended themselves by saying it operates the same policy as many European airlines.

 “European safety regulations require that all passengers are able to evacuate an aircraft within 90 seconds and therefore we require that some passengers with reduced mobility have a travel companion.

“We are already in discussion with the French Government to find a workable solution for our passengers without compromising safety.” said Corporate affairs manager of Easyjet, Andrew McConnell.

Have any readers of this blog with reduced mobility encountered any problems with flying with Easyjet without a companion? Is it a fair rule or does it unfairly limit freedom to travel independently? Perhaps an option would be for airlines that enforce this rule to dedicate one member of cabin crew to a passenger with reduced mobility to help them to evacuate in a case of emergency?

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