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Crisis centre in Turkey for Goldtrail customers
July 20th, 2010 by elisa

This weekend saw the collapse of travel company Goldtrail; leaving many travellers without flights to and from their destinations and without hotels.

A crisis centre for customers has been set up in Turkey, the company’s specialist area. The Governorship of Mugla is instructing holidaymakers to call +90 (0)252 214 1234 or from Turkey call the Mugla Call and Information Centre by dialling 179 from any landline.

The Turkish Ministry of Culture and Tourism said the crisis centre is designed to ensure holidaymakers can continue their holidays in Turkey and return home at the end of their stay. It will give customers the latest information about hotels that have been booked by Goldtrail customers and can advise travellers on how to proceed.

Information desks have been set up at all airports in the affected region and the CAA is making arrangements for customers abroad to travel home at the end of their holidays. The majority of flights from Turkey are expected to operate as planned.


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