Eurostar Christmas travel chaos
December 20th, 2009 by elisa

Travel chaos hit Eurostar travellers this weekend with cancelled services due to technical problems leaving some passengers stuck in the tunnel for several hours before finally being evacuated.  Heavy snowfall in Northern France has also forced services to be cancelled throughout the weekend.

Further unfortunate news for Monday is that all services are cancelled to give Eurostar time to conduct test runs on modifications made to the trains to ensure that the technical faults that led to the trains breaking down over the weekend will not happen again.

Unfortunately, at the time of writing this blog Eurostar cannot confirm when they will be able to resume services. This will be distressing for the 20,000 or so passengers that were due to travel back and forth across the Channel Tunnel each day, not to mention the enormous backlog of passengers left with very few alternatives to travel. 

Eurostar said that it has made emergency arrangements for 500 of its “most vulnerable” passengers – elderly and children – to travel to Dover and onto France by ferry.  It added that no arrangements have been made to transport Britons stuck in France as yet.

Passengers with “non-essential” travel plans are being strongly advised to change their travel to a later date or to cancel their tickets, of which will be refunded in full.

Even if the trains are fixed shortly, the large backlog of travellers that need to be cleared will mean that there is sure to be large disruption throughout the the Christmas period.

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